Shipping & Returns

US SHIPPING

FREE SHIPPING ON ORDERS OF $100 & UP.

(VIA USPS PRIORITY MAIL)

 

ORDERS UNDER $100 :

FLAT RATE $9 (US CONTINENTAL) VIA USPS PRIORITY MAIL

 

NEXT DAY AIR / EXPRESS SHIPPING : $ 25.00

INTERNATIONAL SHIPPING : SUBJECT TO COUNTRY & WEIGHT OF SHIPPMENT

 

ESTIMATED DELIVERY TIMES :

GROUND / PRIORITY 5 TO 7 BUSINESS DAYS

EXPRESS : 1 TO 2 BUSINESS DAYS

When you place an order, you will receive an order confirmation message immediately. You will also receive an additional email with tracking information. Don't forget, we ship Monday through Friday only. Standard ground shipping is usually delivered in 5 to 7 business days.

 

No Risk Return Guidelines

Returns can be accepted up to 20 days from the date of your purchase for items that are unworn and have all original packaging intact.

All merchandise must meet these guidelines or it will be shipped back at the customer’s expense

  • All merchandise must be unworn. Any merchandise returned with signs of wear or damage that may have occurred while in possession of the customer will prohibit your return. We can only accept returns that are in a resalable condition. We recommend only trying merchandise on for a very limited time.
  • Return should contain the undamaged box and original packaging.
  • Return should be packaged in a protective box for shipping. Merchandise returned with postage stickers on the original box will be considered worn and will not be refunded. Only apply your shipping label to your protective box and NOT the merchandise box. If your return is sent to us without a protective cardboard box, we will not be able to accept the return.
  • Return is valid up to 20 days after the purchase date listed on your invoice.

Shipping Your Return

Returns are at the cost of the buyer. You can use any FedEx or US Post Office location to return your items. To make a return, please follow these steps:

E-mail us at sales@mdaiac.com to obtain an RA number.

Repack the merchandise with all the required items in their boxes and place in a protective box. If your return is sent to us without a protective cardboard box, we will not be able to accept the return. Please make sure this merchandise is unworn and follows our guidelines for an acceptable return.

Include the invoice in the shipment, and keep a copy for your records.

 

Please retain your tracking number from the return label for your records.

mdaiac.com can not be held liable for packages lost in transit. We also cannot accept COD deliveries.

Please Note

How long it takes: Returns usually take 5-10 business days (excluding weekends and holidays). This is only an estimate.

When your box arrives, your return is processed within 24 business hours. We inspect all returns on the date of arrival and process all refunds on the following business day. You will receive an email confirming your refund!

When we issue your refund, please allow 3 to 5 business days for your bank to return the funds to your account. It can take a full credit card cycle before the return appears on your statement.

 

Exchanges

If you receive an item you feel unsatisfied with and would like to exchange the item for a different one, we recommend that you place a new order for the desired item and return the original merchandise to us. We will credit your card as soon as it arrives.

If you would prefer to not have a double charge on your account, you may write the alternate size of the merchandise you wish to exchange for on the invoice included with your return. Because of the time involved in shipping and processing your return, we recommend the first option to ensure the item you want is available. Please be aware that we cannot exchange your order for a different merchandise style; simply place a new order for the replacement style.

Exchanges are under the same guidelines as returns – they must be within 30 days of the purchase date, unworn, undamaged, and accompanied by all original packaging.

Incorrect Merchandise or Items You Didn’t Order

Please contact us immediately if you have received an incorrect item in a shipment, or items were delivered to you (or to your home) that you didn’t order so that we may correct the problem.